Who we are

AI-Powered Transcription for Real-World Conversations

Lyteral delivers AI-powered transcription and call analytics for contact centers. We provide real-time speech-to-text, emotion detection, agent scoring, and seamless PBX integration — with enterprise-grade security and customizable insights.

System Capabilities

AI Transcription That Understands Every Word

  • Full support for Hebrew, English, and other languages
  • Speaker diarization and timestamp tagging
  • Integration with your PBX (on-premise or cloud)
  • Agent performance scoring based on your custom KPIs
  • Conversation summarization and action item generation
  • Integration with existing CRM systems
  • Hands-on technical support through deployment
  • Advanced dashboards and executive-level reporting
  • Can be deployed on-premise or in the cloud
WHY CHOOSE US

Why Choose Our Service?

Multi-Language Precision

Full support for Hebrew, English, and other languages — no compromise on accuracy.

Smart Speaker Separation

Accurate speaker diarization and timestamp tagging for clear, structured transcripts.

Seamless Integration

Effortlessly connects to your PBX and CRM, whether on-premise or in the cloud.

Actionable Call Intelligence

From agent scoring to conversation summaries and dashboards — everything you need to drive performance.

  • Call Centers: 50%
  • Meeting Rooms: 8%
  • Insurance: 20%
  • Therapy: 8%
  • Legal & Regulation: 6%
  • Finance: 8%

AI Calls That Handle Real Tasks

An intelligent voice agent that can call customers to renew insurance, schedule physical appointments, and complete real-world actions — naturally, efficiently, and in your brand’s voice.

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AI-Powered Transcription for Call Centers

Accurately transcribes calls in Hebrew and English, detects speakers, analyzes sentiment, scores agents, and generates actionable summaries — all in real time.

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Contact

Contact Us

State/province/area:
Georgia 198